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Customer Contact Centre
At Alshaya we constantly strive to improve our service to you. If you have any concerns, comments, or suggestions, please call our Contact Centre on one of the numbers below.
Online shopping FAQs
Thank you for shopping online with Alshaya. You should receive a confirmation email once you have ordered which contains information about tracking your delivery; all our online shopping brands have help sections on their websites – please click here for general questions about your order.
Send us feedback on your shopping experience, by clicking the button below
Contact Centre hours:
Saturday - Thursday
9am – 10pm (Kuwait Local Time, GMT +3)
1pm – 10pm (Kuwait Local Time, GMT +3)