Customer enquiries

Our Contact Centre team is here seven days a week. If you have feedback or concerns please contact us:

  • For questions about your online order or delivery, please check our FAQs
  • Send us feedback on your shopping experience, by clicking here
  • Call our Customer Contact Centre to speak to our team or get quick automated responses on queries such as Alshaya card balances, validity dates etc.

The Alshaya Card Request Form

For other enquiries 

To help us manage your enquiry in the most effective way please use one of the links below.

To find the nearest store to you please visit the Locations area of this site.

If you are a journalist please visit the Media Centre section of this site.

If you are interested in a career at Alshaya please visit the Careers area of this website. All roles in all markets are advertised on this site.

If you are a vendor of goods or services and want to supply Alshaya, contact [email protected]