Saudi Arabia
United Arab Emirates
Kuwait
Qatar
Bahrain
Egypt
Lebanon
Jordan
Oman
INTRODUCTION
In 1999, Alshaya Group became a Starbucks geo-license partner, and since then has operated Starbucks stores across the MENA region and Eastern Europe.
Alshaya Technical was formed in 2015 to provide technical services for all coffee machines supplied to Starbucks and Alshaya’s Casual Dining portfolio.
Today Alshaya Technical offers sales and technical service across 10 countries in the region. We are the authorised distributor for leading manufacturers, providing manufacturer-certified technical support to major customers with outlets in multiple markets.
Care at the core
We are a service company, with customers at the heart of everything we do. Every product we provide represents a relationship with our customer, and we nurture those relationships through attentive care, open, honest communication and efficient service.
Service & Maintainance
We believe that a sale is not the end of a transaction, it's the start of a relationship. Regularly trained and certified by our international equipment manufacturer partners, our technicians ensure our customers receive the same exceptional service standard wherever they operate
Our Technical Excellence
We are technical experts, not just resellers. We know our products inside and out, and ensure that they are installed, maintained and fixed right, every time.
Guaranteed Delivery
Our logistical network ensures ready availability of the latest equipment and original spare parts across 10 countries.
We are a service company, with customers at the heart of everything we do. Every product we provide represents a relationship with our customer, and we nurture those relationships through attentive care, open, honest communication and efficient service.
We believe that a sale is not the end of a transaction, it's the start of a relationship. Regularly trained and certified by our international equipment manufacturer partners, our technicians ensure our customers receive the same exceptional service standard wherever they operate
We are technical experts, not just resellers. We know our products inside and out, and ensure that they are installed, maintained and fixed right, every time.
Our logistical network ensures ready availability of the latest equipment and original spare parts across 10 countries.
Care at the Core
We are a service company, with customers at the heart of everything we do. Every product we provide represents a relationship with our customer, and we nurture those relationships through attentive care, open, honest communication and efficient service.
Care at the Core
We are a service company, with customers at the heart of everything we do. Every product we provide represents a relationship with our customer, and we nurture those relationships through attentive care, open, honest communication and efficient service.
Service & Maintainance
We believe that a sale is not the end of a transaction, it's the start of a relationship. Regularly trained and certified by our international equipment manufacturer partners, our technicians ensure our customers receive the same exceptional service standard wherever they operate
Service & Maintainance
We believe that a sale is not the end of a transaction, it's the start of a relationship. Regularly trained and certified by our international equipment manufacturer partners, our technicians ensure our customers receive the same exceptional service standard wherever they operate
Our Technical Excellence
We are technical experts, not just resellers. We know our products inside and out, and ensure that they are installed, maintained and fixed right, every time.
Our Technical Excellence
We are technical experts, not just resellers. We know our products inside and out, and ensure that they are installed, maintained and fixed right, every time.
Guaranteed Delivery
Our logistical network ensures ready availability of the latest equipment and original spare parts across 10 countries.
Guaranteed Delivery
Our logistical network ensures ready availability of the latest equipment and original spare parts across 10 countries.
Discover Our Brands
Alshaya Technical Excellence Center - UAE
To extend the customer journey we launched our 800sqm flagship Alshaya Technical Excellence Centre in the heart of Dubai Silicon Oasis. With an engaging design, the showroom layout and furnishings offer freedom to explore the different machines and their capabilities. A sensory coffee tasting experience available for visitors is a star addition to the experience.
On display are high-performance bean-to-cup professional coffee machines from a number of our renowned partners. The facility also includes a warehouse, workshop, service centre and a training room
For more details, contact us on machine_sales@alshaya.com or call +971 4 3041074