Alshaya’s retail division is organised to support the mutual needs of our business, and those of our brand partners. Our management structure is based on internationally recognised models whilst allowing for cultural adaptability and regional flexibility.

Under the guidance of our Executive Chairman, the business is led by our Chief Executive Officer. Each of the brands within Alshaya sits within one of seven business units: Fashion & Footwear; Food Services; Health & Beauty; Pharmacy; Optics; Home Furnishings and Office Supplies. Each brand is led by a Business Director or Vice President. Ultimate brand responsibility and P&L accountability sits with business unit Presidents who report directly to the CEO.

Each brand has its own team, structured to the individual needs and scale of that business but typically including Business Directors, Brand Managers and Operations Mangers. These teams are responsible for delivering the business proposition in keeping with the franchise partner framework, and in line with Alshaya’s retail strategy.

Regional Managing Directors, reporting to the Chief Operating Officer, support our individual operating regions: the Middle East and North Africa; Russia; Turkey; Central & Eastern Europe and the UK. Local country teams in our 19 markets ensure that operations are appropriately managed in line with local infrastructure.

Cross-border functional teams for HR, Finance, Legal, Property, Supply Chain, Audit, IT and Customer Care provide specialist support and consistency of reporting in key areas. Whilst structures vary by region, a focus on common policies, metrics and reporting systems provide an enterprise-wide perspective of performance.

We recognise that the skills of our people are a major asset and play a key role in the success of our   business. In a market with dynamic socio/economic demographics, our scale and performance track-record allows us to attract top talent and we are proud of the breadth of expertise that exists within Alshaya Retail. We work hard to build and maintain a reputation as ‘Employer of Choice’, ensuring that our expertise translates into best practice and that our people development integrates these learnings.