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| Logistics |
Retail is dynamic - buying habits,
markets and trends can change almost
overnight. That's why we have a
far-reaching infrastructure to support
our retail outlets. Systems are in place
to ensure that our fastest selling lines
are continually replenished. We've
made multi-million dollar investments in
automated hanging distribution centers
in Kuwait, Dubai, Bahrain, Lebanon
and Saudi Arabia. In addition, we have
recently invested in a 70,000 sq. meter
central distribution center in Dubai Free
zone, which has a capacity to fulfill our
growing requirement throughout the
region. |
| Information technology |
From our base in Kuwait, we support
all areas of our retail and warehouse
operations. At the close of each
trading day, all sales figures and
stock movements are downloaded to
our head office and to our partners
via our secure state-of-the-art IT
system. Careful analysis allows the
correct decisions to be taken for each
individual business unit.
EPOS technology is installed in every
outlet in each country, and a web enabled
communications network is in
place. Each international brand has its
own dedicated management team to
service their particular requirements. |
| Human resources |
We believe that the strength of our company comes from within. Our workforce is focused,
dedicated, and trained to the highest industry standards. By selecting the best people,
providing resources, opportunities and direction as well as our own ongoing training
programmes, you can be sure that customers receive the highest levels of service.
Our dedicated multi-national workforce
offers a rich variety of backgrounds and
culture. Pooling the resources of such a
diverse and talented personnel base gives
us tremendous advantages when it comes
to understanding the requirements of our
customers. Currently, our employees are a
mix of more than 35 different nationalities;
our management team has expertise with
major brand names in the retail industry all
over the world.
This ability not just to offer the best brands
and products, but also to understand the
needs and desires of a particular market
and our customers expectations that is key
to our success. |
| Finance & Audit |
Our finance and treasury functions are operated to international standards, and are audited annually by globally renowned accounts and advisors. This helps to ensure that every element of our retail operation is of the highest calibre.
Strong financial resources, high standards of financial controls and management through a centralized financial department and detailed business planning that is carried out under the umbrella of a long term corporate plan. |