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The Starbucks Card is our new combined Gift Card and Refund Card that also offers you free Wi-Fi, and is now available in Starbucks Stores in Kuwait:
1. The Starbucks Card is a convenient way of making purchases in any Starbucks. Simply top up the card to the value of your choice and you can make purchases in store at your convenience, without the hassle of carrying change in your pockets. You can check the card balance and validity in store or by calling our Customer Care hotline printed on the back of The Starbucks Card. Just remember that the card is valid for 12 months from the date of the last top up, and you can top it up again if you wish.
2. The Starbucks Card also offers you Free Wi-Fi at any Starbucks store in Kuwait that displays the Wi-Fi symbol. It is very easy, you simply have to make any purchase with the Starbucks Card and the barista will give you a voucher valid for one hour of free WIFI on the same day of issue. So you can relax and surf online while enjoying your favorite drink.
3. The ideal gift for friends and family, The Starbucks Card is also the perfect way to treat your loved ones. Topped up to the value of your choice and presented in a stylish envelope, they can spend as little or as much of the value as they wish at any time.
4. The Starbucks Card also offers a far more convenient and flexible way to receive refunds. Once the Card is active, all cash refunds will be refunded in the form of a Starbucks Card for the value of the goods purchased. All our other refund terms and conditions remain the same. You can then spend the refunded amount at your leisure over the next 12 months in any of our Starbucks stores in Kuwait, not just in the store where you bought the goods. For more details about our Exchange and Refund Policy please see in store.
What are the benefits of The Starbucks Card?
Free Wi-Fi: The Starbucks Card offers you Free Wi-Fi connection for one hour at in any Starbucks that displays the Wi-Fi symbol.
It is easy, you only have to make a purchase with the card
It is a very convenient way of making any purchase in Starbucks.
The Starbucks Card is a great gift idea for friends and family
Frequently Asked Questions
Q. Where can I get a Starbucks Card?
A. You can go to any Starbucks store in Kuwait and you can ask for a Starbucks Card and top it up with any amount to start making purchases (excludes Camps)
Q. If I am given a Starbucks Card, how quickly can I use it??
A. Immediately. As soon as the transaction is completed the balance is available for you to spend.
Q. Is there a time limit on the usage of the card?
A. Any value on the card becomes invalid 12 months from the date the card was last topped up, but you can top it up as many times as you wish.
Q. How do I know what value is stored on my Starbucks Card?
A. Any Starbucks store can do a balance enquiry on your card and every time you use your card you will receive a receipt showing your balance and the validity date. You can also call the Customer Care team on 182 12 12
Q. Do I have to buy anything to benefit from the Free Wi-Fi?
A. Yes. You simply have to make any purchase with The Starbucks Card and the barista will give you a voucher valid for one hour of free Wi-Fi on the same day of issue.
Q. After one hour of Free Wi-Fi usage, can I ask for another free hour?
A. Yes. You can have free Wi-Fi as many times as you wish, you simply have to make another purchase with The Starbucks Card and the barista will give you a Free Wi-Fi voucher for another hour.
Q. Can I use the Starbucks Card in other Alshaya brands?
A. No. The Starbucks Card is accepted in all Starbucks stores in Kuwait (except the Camps stores).
Q. Can I still top up and redeem my Alshaya Card in Starbucks stores?
A. Yes you can top up and redeem your Alshaya Card in any Starbucks store.
Q. Can I use the Starbucks Card in other countries?
A. No – the Starbucks Card can be used in the country of issue that is printed on the card.
Q. Is the Starbucks Card program the same as the US program?
A. No. The Starbucks Card in Kuwait is issued by M.H Alshaya Co. W.L.L and not by Starbucks Corporation and it has different features.
Q. What other benefits does The Starbucks Card offer?
A. Very soon we will be adding further exclusive benefits for Starbucks Card holders that register card details calling Customer Care on 182 12 12
Terms and Conditions of using The Starbucks Card
The terms and conditions are displayed below and are also available on the Card leaflets in store.
The Starbucks Card will be available in all Starbucks stores in Kuwait except the Camps. The Starbucks Card has no minimum or maximum limit.
The Starbucks Card may only be used to purchase goods in stores in the country of issue and in the
local currency in which they are denominated.
Starbucks Cards will also be used to make customer refunds for retail purchases. Please refer to our
Exchange and Refund Policy in store.
The Starbucks Card may not be redeemed for cash under any circumstances.
The Starbucks Card has a validity of 12 months from the date the card was last topped up.
If an item is purchased using The Starbucks Card the remaining balance and The Starbucks Card
validity date will be shown on the receipt. This information can also be provided by our Customer Care
team.
Free Wi-Fi:
- The Starbucks Card will give access to a free Wi-Fi connection in any Starbucks store that displays the Wi-Fi symbol when a Wi-Fi network is available.
- The customers must make a purchase with the Starbucks Card every time they want one hour of free Wi-Fi and the barista will give them a voucher valid for one hour of free WIFI on the same day of issue.
The Starbucks Card in Kuwait is managed by M.H. Alshaya Co. W.L.L.
The Starbucks Card balance as reflected on M.H. Alshaya Co. W.L.L and its affiliated systems will be conclusive and binding
M.H. Alshaya Co. W.L.L. and its affiliates do not hold any responsibility or liability whatsoever for lost, damaged, stolen or any unauthorized use of these cards.
Acceptance of The Starbucks Card constitutes acceptance of all of these terms and conditions, changes to which may be effected and published at any time on our website www.alshaya.com
If you have any further questions about The Starbucks Card please call our Customer Care team on 1821212 or email us at customercare@alshaya.com
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