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| Gift Vouchers |
Please be advised that following the launch of the Alshaya Card, our Gift Voucher service has been withdrawn and no further Gift Vouchers will be issued. Alshaya will continue to accept Gift Vouchers that have already been issued in any of our stores in the market of issuance.
Gift Voucher terms and conditions
Alshaya Gift Vouchers are only valid if signed and dated when purchased
The voucher must be signed and stamped when redeemed
The voucher is non-refundable
The voucher is valid for single use only
Vouchers may not be exchanged for cash
Gift Vouchers are only valid at Alshaya stores in the market of issue
Any questions?
If you want to find out more you can contact us through email at customercare@alshaya.com or call our Contact Centre on the following numbers:
Customer Care Contact Centre
Kuwait: 182-12-12
UAE: 800-SHAYA or 800-74292
KSA: 92000-2482
Lebanon: 01-842293
Egypt: 02-33022779
Jordan: 06-5923076
Oman: 800-74321
Syria: 011-2119695
Bahrain: 80001320
Qatar: 8000-707
Morocco: 05222-78919
Working hours: 8:00 am – 11:00 pm (Kuwait time) - 7 days a week
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